Texting Ted Talk

I recently watched the ted talk about texting. It talked about how they ran a company that helped schools with campaigns. At first they would contact the students via email. Then they switched to texting and the found it much more effective, in the way that students actually replied and more students got involved. But then they started getting students texting them about their problems. So they decided to make another hotline for distressed text messages. I think this is very helpfull because teens feel a lot more comfrotable and I think that a lot more problems will get talked about or solved with this texting hotline.